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Prohibited Conduct Policy

Last Updated: 4/23/2021

By using our Services, you agree to follow the rules and manners as included in our Help Center and in our Terms and Policies. By using our Services, you agree not to engage in the following Prohibited Conduct:

  • Using the Service for any illegal purpose or in violation of any local, state, national, or international law or regulation; violate, or encourage others to violate, any right of a third party, including by infringing or misappropriating any third party intellectual property right;
  • Posting, uploading, or distributing any User Content or other content that is unlawful, defamatory, libelous, inaccurate, or that a reasonable person could consider objectionable, profane, indecent, pornographic, harassing, threatening, embarrassing, hateful, offensive or otherwise inappropriate;
  • Communicating, posting, listing, or soliciting any items or engaging in any conduct that glorifies hatred, violence, intolerance or discrimination based on religion, sexual orientation, gender, race, or ethnic background.
  • Interfering with security-related features of the Service, including by: (a) disabling or circumventing features that prevent or limit use or copying of any content; or (b) reverse engineering or otherwise attempting to discover the source code of any portion of the Service except to the extent that the activity is expressly permitted by applicable law or regulation;
  • Interfering with the operation of the Service or any user’s enjoyment of the Service, including by: (a) uploading or otherwise disseminating any virus, adware, spyware, worm, or other malicious code; (b) making any unsolicited offer or advertisement to another user of the Service; (c) attempting to collect, personal information about another user or third party without consent; or (d) interfering with or disrupting any network, equipment, or server connected to or used to provide the Service, or violating any regulation, policy, or procedure of any network, equipment, or server; use any robot, spambot, spider, crawler, scraper or other automated means or interface not provided by us to access the Service or to extract data;
  • Performing any fraudulent activity including impersonating any person or entity, claiming a false affiliation, accessing any other Service Account without permission, or falsifying your age, date of birth or other information;
  • Selling or otherwise transferring the access granted under these Terms or any right or ability to view, access, or use any Material.

Truffle Board may take any of the following actions on an account that has violated our Policies or if Truffle Board suspects prohibited conduct has occurred:

  • We may contact Users or utilize a third party verification service to verify User Information.
  • Truffle Board may refuse a user access to or suspend a user from all or part of the Service until the completion of such verification.
  • Truffle Board may prohibit a user that is terminated for engaging in any prohibited conduct from using and accessing any future services provided by Truffle Board.
  • Truffle Board may hold funds after termination to cover chargeback/funds reversal risk or refunds arising from Prohibited Conduct as stated in our Terms of Service.

We may update our list of Prohibited Conduct from time to time. The following is a list of actions Truffle Board restricts users from participating in:


  • Encouraging payments or donations outside of Truffle Board
  • Proposing or completing a transaction in person
  • Proposing a trade, exchange, partial exchange, or swap
  • Two members reducing the price of their own items and purchasing from each other
  • Requiring or encouraging a direct transfer of a product
  • Selecting inappropriately priced shipping labels
  • Proposing payment for all or part of the item on delivery
  • Returns
  • Asking a Buyer to rate a transaction before the item is received
  • Using Truffle Board for the purpose of money laundering
  • Using Truffle Board to buy and sell from yourself, or to send funds to yourself
  • Using Truffle Board for the purpose of utilizing shipping labels for your benefit
  • Providing invalid tracking


  • Having multiple Truffle Board accounts
  • Creating a new account after being limited or permanently banned
  • Creating a new account to bypass restrictions on another account
  • Earning Truffle Board Credits through multiple accounts


  • Listing a Prohibited Item
  • Creating multiple listings of the same item
  • Excessive reposting of previously listed items
  • Listing an item that is not actually for sale
  • Listing items without the intent to sell
  • Listing items with the intent to sell to certain users only
  • Using photos that you do not own or have taken yourself
  • Using another member's photos or words without their consent
  • Rotten, Frozen, cooked or dehydrated truffles
  • Truffles not meeting criteria of the lowest classification for the species
  • Selecting false truffle species
  • Make a listing with multiple truffle species
  • Selecting false truffle classification, in case of a listing containing multiple truffle class the entire listing must be set to the lowest class relevant to the items
  • Provide false harvest information. If listing contain truffles harvested at different dates, the harvest date must be set to the date of the oldest truffle in the set
  • Make a listing with truffles of multiple origins
  • Listings that do not specify weight of truffles
  • Listing free items for purchase
  • Promoting or advertising the use of Truffle Board Credits
  • Listing another user’s personal information in a manner other than specified by Truffle Board
  • Listing an auction item in connection to another one
  • Listing an item that promotes hatred, violence or discrimination


  • Soliciting users to an external website
  • Soliciting transactions to an external website
  • Soliciting transactions on another platform
  • Soliciting users to provide personal information
  • Soliciting other users to list Prohibited Items or engage in Prohibited Conduct
  • Soliciting donations whether or not associated with a listing
  • Other:

  • Threats
  • Slander
  • Trolling
  • Indecent behavior
  • Spamming
  • Copyright infringement
  • Posting false information
  • Abuse of the invite credits system by offering independent rewards for users signing up
  • Actions for the intentions of dating
  • Do not hesitate to contact Truffle Board if you come across or are solicited for such actions.